At Clutterbuck Insurance Brokers we believe that a dedicated claims advocate is absolutely essential in the event a business needs to make a claim. So we decided this week we're going to explain the benefits of having one, and how your insurance broker can quickly become your biggest asset.

First, let's break down what we'll cover in this blog:

• What is a claims advocate?

• Why do you need one for your business insurance?

• How can an insurance broker be your claims advocate?

• Examples of how we can help

• Tips for choosing the right insurance broker for your business

So, what exactly is a claims advocate? Essentially, they are an expert in navigating the insurance claims process on behalf of a policyholder. They work to ensure that their client receives fair treatment and the maximum benefits under their policy. This includes everything from filing the claim, following up and negotiating an outcome with the insurer and even having decisions overturned.

Now, why do you need a claims advocate for your business insurance? The answer is simple: because insurance claims can be complicated and time-consuming. As a business owner, you likely have a lot on your plate already without having to worry about what you are, or aren’t entitled to, and what your rights are as the policy holder. A claims advocate can take that burden off your shoulders and handle everything for you, allowing you to focus on running your business and ensuring you are getting what you paid for.

But how can an insurance broker provide value in relation to a claim? The key takeaway is that an Insurance broker provides expert advice regarding policies, placement and coverage, and a great understanding of the claims process. When deciding on a broker you want to choose someone you trust as it is crucial that the appropriate cover is selected at the start of a policy to avoid issues come claim time. When the correct coverage and limits are selected it makes the claim process quick and easy and ensures a positive outcome for our clients which is why you purchase insurance at all. At Clutterbuck Insurance Brokers, we pride ourselves on being a client-focused broker, we work closely with our clients to understand their unique needs and goals and we advocate for them every step of the way.

For example, let's say that one of our clients experiences a major loss due to a fire or flood at their business. We would immediately step in to help them gather the appropriate information and file their claim and explain the process moving forward to relieve them of some stress. We would then work tirelessly to push the claim along and ensure they received the full benefits under their policy, and any additional entitlements the insurer is responsible for. We would also communicate regularly with the insurer to ensure the claim went smoothly and our client was back up and running as soon as possible.

Ultimately, having a dedicated claims advocate can save you time, money, and stress. It can also increase your chances of receiving the maximum benefits under your policy. So, if you're shopping around for business insurance, be sure to choose a broker who is committed to being your advocate.

Hopefully, you’ve got some valuable insights regarding claims and how a good broker is worth their weight in gold. If you're interested in learning more, be sure to check out our previous blog on "The benefits of having an insurance broker for your small business". If you're in need of a claims advocate or insurance broker, don't hesitate to reach out to us at Clutterbuck Insurance Brokers and get the claims advocacy your business deserves.